Technical Customer Service

We offer technical customer service and assistance for all of our distributed devices. In case your device is malfunctioning or you need application support, please fill out and send us the service request form:
SMT-SERVICE-REQUEST.PDF
(E-mail address and Fax no. printed on the form. This file may be filled out and saved with PDF programs.)

Downloads

for Akern BIA devices

BIA 101 (Bodygram PLUS)
Bodycomp MF HEXA
Bodycomp MF/MF+ (Lite)

for AGE Reader mu

AGE Reader mu Connect Windows App
AGE Reader mu Windows App (units without Bluetooth)

Drivers

FTDI to USB
(Devices: Vicorder, DopStudio, BIA101, AGE Reader SU)

Remote Support